BendBroadband will provide an Internet connection to your cable modem and will ensure that the signal from our facility to your modem is functioning properly (within normal parameters). What happens beyond the cable modem is out of our control and is your responsibility. Customer-provided routers, wireless devices, and PCs along with other in-home problems can cause your speeds to be degraded. BendBroadband will assist customers in the setting up their email and Internet connection to the PC to provide full connectivity to the Internet.