Now you can check your messages easily with a phone or computer! With our Enhanced Voice Mail you can access voice messages using your phone number and pin and you can listen to messages automatically forwarded to your email account.
Talk as much as you want and never miss a call. Call Waiting
enables you to
receive important incoming calls while you are already on
the phone. When you
are on the phone a tone lets you know another person is
calling. You can accept
the second call without disconnecting the first.
To Use: To accept your second call, press the switch hook/
flash or talk button.
Or, you can hang up the phone to end the current call and
the incoming call will
ring immediately.
If you don't want to be interrupted on a call you can turn
the call waiting feature
off on a per call basis.
To Deactivate: Lift the handset, listen for dial tone, press
*70, wait for dial tone
then dial the phone number you wish to call. Call waiting is
re-activated
automatically once your call is completed.
Note: You cannot cancel call waiting on a per call basis for
incoming calls. You
can permanently remove call waiting by calling 611 or
382-5551.
Never interrupt a call until you see who else is calling
you. When you are on the
phone you can see the phone number of another incoming call.
You can prioritize
just like call waiting and decide which caller you want to
select.
Maintain your privacy while using Caller ID. This feature
prevents the party you
are calling from seeing your number on their caller ID.
To Use: For each call you want to remain anonymous, lift the
handset, listen for
dial tone, then press *67 before you dial the number.
Note: You can permanently activate this feature by calling
611 or 382-5551.
When permanently activated, you can deactivate on a per call
basis by dialing
*82 prior to making a call.
Connect easily with friends and family without leaving home.
3-Way calling
allows you to talk to two different people in separate
locations at the same time.
And local and long distance calls within the 48 states are
included so it is that
much easier to keep in touch with friends and family.
To Use: Place a call to the first party. Once that person is
on the line, press the
switch hook/ flash or talk button. The first party is then
placed on hold and you
will receive a dial tone so you can dial the second number.
If the second party
answers, you can speak privately to them, or press the
switch hook once to
create a 3-way connection. If the second party does not
answer, press the switch
hook twice to return to the first party. To disconnect the
second party, press the
switch hook once (the first party will stay on the line). To
disconnect all parties,
hang up the phone.
Note: Call waiting will not operate when a three way call is
in progress.
Block "mystery" calls from anyone whose Caller ID
information is blocked. The
caller will automatically receive a message that you are not
accepting Caller ID
blocked calls and will be advised to unblock their number
and try their call again.
To Activate: Lift the handset, listen for dial tone, then
press *77.
To Deactivate: Lift the handset, listen for dial tone, then
press *87.
Protect your time and privacy by screening unwanted callers.
Call Screening
automatically sends up to 12 different incoming callers to a
message that says
calls are not being accepted at this time.
To Activate: Lift the handset, listen for dial tone, then
press *60. A menu of
options will guide you to activate Call Screening.
To Deactivate: Lift the handset, listen for dial tone, then
press *80. A menu of
options will guide you to deactivate Call Screening. Call
Screening cannot reject:
phone numbers that display as “Out of Area” or "Private" on
Caller ID.
Menu of Options:
Press 3 to activate/ deactivate
Press # to add phone numbers
Press #01# to add the last incoming number
Press * to delete stored numbers
Personalize and prioritize special callers so you don’t miss
an important call.
With Distinctive Ringing, you can assign a different tone
and ring that will let you
know when any one of your important callers from your
priority list is trying to
reach you.
To Activate: Lift the handset, listen for dial tone, then
press *61. A menu of
options guides you to add, delete, or review the up to 12
numbers on your list.
The same tone and ring will be assigned to all the numbers
on the list.
To Deactivate: Lift the handset, listen for dial tone, then
press *81. A menu of
options guides you to deactivate the service or remove
numbers on your list.
Note: The distinctive ring when you are on the phone will be
three short tones
instead of one call waiting tone. When you are not on the
phone and a member
from your priority list is calling, you will hear two short
rings instead of one ring.
Get important calls to follow you while you are away from
home. Call Forwarding
automatically sends all incoming calls to any number you
choose, such as your
cell phone.
To Activate: Lift the handset, listen for dial tone, press
*72, then listen again for
dial tone. Next, dial the number for the forwarding
location. Call Forwarding is
activated as soon as someone answers. If no one answers the
other line, repeat
the above steps and the feature will be activated (a tone
confirms
activation).
To Deactivate: Lift the handset, listen for dial tone, then
press *73 (a tone
confirms deactivation). If you leave Call Forwarding on and
receive a call after
returning home, you will hear a short ring indicating that
the call is being
forwarded. You cannot answer a call from your home phone
until you deactivate
the Call Forwarding feature.
Select which callers can reach you while you are away from
home. This feature
enables you to forward incoming calls from up to 12 selected
phone numbers to
the location of your choice.
To Activate: Lift the handset, listen for dial tone, then
press *63. A menu of
options will guide you to add, delete or review the numbers
on your list.
To Deactivate: Lift the handset, listen for dial tone, then
press *83. Your selected
numbers are retained for future reactivation. A menu of
options will guide you to
deactivate this feature.
Menu of Options:
Press 3 to activate/ deactivate
Press # to add phone numbers
Press #01# to add the last incoming number
Press * to delete stored numbers
Easily find out who called you and return missed calls. With
Last Call Return, a
recording gives you the number of the last caller and the
option to automatically
call back.
To Use: Lift the handset, listen for dial tone, then press
*69 and you will be
automatically connected. This feature does not work for
calls that have been
forwarded or calls from 800 or 900 numbers.
Easily reach your family, friends or favorite places. Speed
Dial allows you to
program up to 30 short dialing codes for frequently used
numbers.
To Use: Identify up to 30 phone numbers you wish to program.
Assign each
number a two digit code between 20 and 49. Lift the handset,
listen for the dial
tone, press *75, then wait to hear dial tone again. Enter
the two-digit code you
selected on the key pad, followed by the first phone number
(up to 24 digits).
After you enter your number, press the # key. Several short
tones confirm you
entry. Hang up and repeat this process for up to 29
additional numbers. To
access your speed dial numbers dial the two digit code
followed by the # key.
Our easy direct line to our local Customer Care team! Should
you experience a
problem, as a BendBroadband Phone customer you can call for
technical
assistance at any time by dialing 611 from your home phone.
Contact local police, fire and other emergency services by
dialing 911. With
Enhanced 911, the address where you have your BendBroadband
phone service
will automatically pop up on the 911 dispatcher's screen.
If you do not have a dedicated fax line and you want to
share your phone line
with a fax machine you will need to set your fax machine to
manual.
If a fax comes in and you answer it with your phone, you
will need to press the
pick-up button or start button on the fax machine before you
hang up to receive
the fax.
You can use the Distinctive Ringing feature if you receive a
fax often from the
same fax number so you know not to answer the phone. Caller
ID can also be
used to identify incoming faxes from a particular number so
you know not to
answer the phone.
There is no charge to send or receive faxes with BendBroadband Phone but if
you are a heavy fax user, we recommend you purchase an
additional phone line
and dedicate it for your fax machine.*
*Charges apply for faxes sent outside of the continental
U.S.
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